Netsmart Acquires Remarkable Health | O'Keeffe & O'Malley

Netsmart Acquires Remarkable Health

Dec 02, 2021

Netsmart announced the acquisition of Remarkable Health, an industry-leading provider of artificial intelligence (AI) technology and software solutions for behavioral health, substance use and human services organizations. Together, the organizations will accelerate AI innovations and expand the Netsmart CareFabric®platform capabilities with enhanced solutions that improve human services and post-acute care clinical staff productivity and efficiency.

Remarkable Health brings the CT|One® electronic health record (EHR) and Bells, the industry’s first virtual clinical documentation solution created for behavioral health and human services organizations to join Netsmart. The Bells platform uses AI and natural language processing (NLP) to assist today’s overloaded clinical staff with the generation of progress notes in a more efficient manner and also helps ensure that the notes are compliant with current regulations, the first time around. The solution allows staff to focus on delivering high-quality care while enhancing the end-user experience by reducing time spent on clinical documentation by nearly 50%.

Organizations already utilizing the Bells solution have experienced a fast and easy implementation while providing a clear win for their clinicians who are excited about being able to spend more quality time with those under their care. This is especially critical in today’s tight labor market. Organizations using Bells have been getting their clinical notes signed on average 56% faster, serving six more clients per month due to the extreme usability and streamlined user experience.

“As the healthcare system continues to evolve, providers delivering value-based care are needing technology now more than ever to maximize clinician efficiency,” explained Netsmart CEO Mike Valentine. “We are excited to join forces with the Remarkable team to continue advancing AI throughout community care organizations to enable providers through an integrated, digitized platform with innovative and efficient functionalities.”

The Remarkable Health Bells clinical documentation solution integrates with a service provider’s existing EHR platform for on-site and off-site care team members. Data capture in Bells automatically syncs to the client’s chart in the EHR, creating a seamless information flow and provides the agency with a holistic, real-time view of the client.

“Both Netsmart and Remarkable Health value technology that removes obstacles that get in the way of a provider delivering the best possible care,” said Remarkable Health CEO Peter Flick. “By working together, we can bring our AI technology capabilities to serve all community settings and raise the industry standard for care delivery and offer Remarkable clients additional Netsmart offerings such as population health management, CCBHC tools, telehealth, interoperability, electronic visit verification (EVV) and more to enhance care delivery.”

The addition of Remarkable Health offerings gives providers the tools to reduce staffing challenges the healthcare industry is facing today, by empowering staff with technology solutions with an improved clinician experience that also drives organizational efficiencies and compliance. The integration of Remarkable solutions into the already robust CareFabric platform enhances providers’ ability to digitize their workflows with AI capabilities and optimize their increasingly mobile service delivery models.

“Our vision for our clients and the industry overall is to enable providers to digitize their enterprise with technology innovations that improve their overall business, the clinician experience and those served by their team,” said Valentine. “While the majority of Netsmart research and innovation is created by our developers working hand-in-hand with our clients, today’s exciting announcement to acquire additional technology enables us to accelerate the timeline on delivering urgently needed AI-assisted tools to improve the clinician delivery experience.”